FAQ - Frequently Asked Questions

1. What tours does Caen Visite offer?

Caen Visite offers a variety of guided tours to suit all interests ! Whether you're passionate about medieval history, curious to discover William the Conqueror and Matilda of Flanders, or prefer to explore Caen from a more modern perspective, we have both themed and classic tours. Visit our website to discover all our offers!

2. How do I book a tour?

Bookings can be made directly on our website. If you have any questions or need help choosing the right tour for you, you can also contact us by phone or email.

3. How long does a visit last?

Our tours last on average between 1 and 2.5 hours , depending on the theme and route chosen. The exact duration of each tour is specified on our website.

4. Do I need to book in advance?

We recommend booking in advance , especially during peak periods. This allows us to organize groups efficiently and guarantee you a place on your chosen tour.

5. What payment methods do you accept?

On site, you can pay in cash , by bank card (please let us know in advance if you wish to pay by card so that we can prepare the payment terminal), or by check .

6. Are the tours suitable for children?

All our tours are suitable for children and families. If you are coming with children, please let us know before your visit so we can personalize the tour for them.

7. Are the tours accessible to people with reduced mobility?

We do our best to make our tours accessible to everyone. However, some sections of the route may be more difficult to access. Please contact us before your visit to discuss accessibility and available solutions.

8. Do you offer private tours?

Yes, all our tours are private . You can book a personalized tour for a group of friends , a family , or even a company . Contact us to discuss your needs and get a customized quote.

9. What to do in case of bad weather?

Our tours will proceed even in bad weather . Please dress accordingly. However, in the event of extreme weather conditions, we may postpone or cancel the tour. In this case, we will contact you to inform you.

10. How to leave a review or follow Caen Visite on social media?

We love your feedback! Leave us a review on Google or Facebook . Follow us on Instagram (@caenvisite) and Facebook (Caen Visite) to discover our latest news and photos of the city.

11. Where is the meeting point?

By default, we have two meeting points : the town hall or Place Courtonne. If you prefer, we can also meet you in front of your hotel or restaurant , as long as you are in the city center.

12. In which languages ​​are the tours offered?

Our tours are available in French and English .

13. Is it possible to visit on weekends or public holidays?

Absolutely! We offer tours every day, all year round. Contact us via WhatsApp or email to arrange a date that suits you.

14. Is it possible to book a tour outside of peak season?

Yes, of course! We're open all year round. Each season brings its own charm, whether it's the autumn colors , the Christmas decorations , or the first buds of spring . Caen is magnificent at any time of year, and we're here to help you discover this beautiful city in every season.

If you have any further questions , please don't hesitate to contact us . We'll be happy to answer them!

Our tours are unanimously praised: 5 stars on all social media!

Enjoy a unique experience on each of our visits: much more than a service, an unforgettable moment.